Competition terms

The championship is organised by EXPERT LASH S.R.L., CUI 49124478, trade register J12/4913/2023, registered at Str. Anton Pann nr. 14-16, Corp B, parter, Cluj-Napoca, jud. Cluj (“the organiser”, “we”).

You can reach us at contact@expert-lash.com or on +40 742 359 107. We answer in Romanian or English.

The Technical rules, judging and prizes are part of these terms. On technical matters — levels, nominations, technical conditions, photographs and videos, judging and prizes — they prevail.

• You must be at least 18 years old.
• You must work in eyelash extensions or lash lifting, as an artist or a trainer.
• You enter as yourself. An account belongs to one person and is not shared, sold or transferred.
• Members of the judging panel may not enter works in the edition they judge.

The edition runs at four levels:

• Junior — up to 1 year of experience.
• Master — up to 3 years of experience.
• Expert — more than 3 years of experience.
• Trainer — anyone who teaches or runs courses in the field, regardless of years of experience. Teaching takes priority over years.

Experience is counted from the year you completed your basic eyelash extension course. Placing yourself at the right level is your responsibility, and it must be done honestly and realistically. You declare your level once per edition, and you compete only at that level.

Your level locks the moment your first entry is paid. Before that you can change it as often as you like. After that, only the organiser can move you, and only in writing, with a reason recorded.

The lock is not administrative fussiness: without it, a participant could declare Junior, buy, move to Master and buy there too, and the levels would stop meaning anything.

If you are unsure which level is yours, write to us before you pay: until then the level can still be changed freely.

• Each level offers six nominations: Classic 1D, 2–3D Volume, Soft Volume 4–7D, Mega Volume +7D, Special Effects and Lash Lift.
• One paid slot gives you the right to upload one work. Buying a nomination twice gives you two works in it, judged separately.
• You may enter at most 8 nominations in an edition. A nomination bought again counts again: each purchase is a separate work and counts towards the 8. The limit exists because the panel has to be able to judge them all, and it does not depend on how much you paid.
• Free nominations earned through invitations count towards the same limit.

Entry is sold in pricing waves. The wave that applies is the one active at the moment you pay, and the price is calculated on our servers from that wave — never from anything sent by your browser.

• Bundles apply automatically. You are never asked to choose between paying per nomination and buying a bundle: you are given whichever costs you less for the number of works you selected.
• The price you paid is frozen on your order. A later wave, cheaper or dearer, never changes what you were charged or what your invoice says.
• Prices are in euro and are final: the amount shown at checkout is the amount charged, with nothing added afterwards.

Card payments are processed by Stripe. We never see or store your card details. A fiscal invoice is issued for every paid order and is available on your order page.

Every participant gets a personal invitation link. When someone creates an account through your link and then pays for at least one entry, that counts as one invitation.

• Three paid invitations earn one free nomination, of your choice, applied automatically as a discount on your next order.
• A person counts once, however many entries she later buys.
• At most three free nominations per participant per edition.
• The invitation is recorded when the account is created through your link, so send it to someone about to sign up rather than months ahead.
• You cannot invite yourself, and invitations that did not result in a paid entry do not count.

We may withhold a reward where we have reasonable grounds to believe the invitations were fabricated — for example, several accounts under one person’s control. We will tell you why.

Uploads open after entries close; we email you when it is your turn. A work must be made entirely and personally by you, on a real model, exclusively for this edition — no one else may take part in carrying it out. The photographs and videos required, and the technical conditions of each nomination, are set out in the Technical rules.

• No digital editing of any kind: no filters, retouching, colour correction, blur or beauty effects. The photographs and videos must show the work exactly as it is.
• No work that has already been published — on social media, websites or any other online platform — or entered or judged in any other competition, including a previous edition of this one.
• No images generated or materially altered by AI.
• The model must have agreed to her photographs being used as described in our photo policy.
• You may publish your work only after the results have been officially published.

We may ask you for additional material to verify that a work is authentic — photographs or videos taken during the process, or other intermediate evidence of execution.

A work that misses the upload deadline is not judged, and the slot is not refunded. A work that breaches this clause is disqualified; where the breach is deliberate, we may disqualify the participant from the edition.

If you are a consumer in the EU you normally have 14 days to withdraw from a distance contract. Entry to a judged competition is a service: once judging has begun on your work, that work has been consumed and the right no longer applies to it.

In practice:

• Before uploads open — write to us and we refund the unused slots in full, within 14 days, to the card you paid with.
• After you have uploaded a work — that slot is no longer refundable, because judging preparation has started on it. Slots you have not used are still refundable.
• If we cancel the edition or a nomination you paid for, you get that money back in full, whatever stage we are at.

A plain email saying you have changed your mind is enough; there is no form you are obliged to use. If you would rather use one, the model form is on the withdrawal page. Write to contact@expert-lash.com either way.

A free nomination earned through invitations has no cash value and is not refunded. If an order that used one is refunded, the reward returns to your account instead.

The judging model is unusual and worth understanding before you enter.

• A judge does not grade a whole work. Each judge is given one or more criteria and scores them across every work in the nomination, so the same eye applies the same standard to all of them.
• A few criteria — penalty points and bonus points — are scored by every judge on the nomination’s panel, and your score takes the average of their marks.
• Your final score is the sum of all criteria, with penalties subtracted. The grids and their maximums are published in the Technical rules and with each nomination.
• Judges see an entry code, never your name. This is enforced by the system, not by instruction: judges have no access path to participant identities at all.
• Your part of anonymity: never send your materials to a judge by any channel — messages, WhatsApp, Instagram, Facebook, email or through someone else — and never ask a judge for an opinion on a work you have entered or are about to enter. Any attempt to influence judging or to reveal whose a work is may lead to disqualification.
• If a judge has to be replaced mid-edition, the scores already given stand. Nothing is rescored to suit a new judge.
• Ties on a place are real: works with the same score share the place, and are published as ties. We do not invent a separator — only the Grand Prix has a tie-break (clause 10).
• After the results are published, you see in your account the name of the judge who gave each mark, and the judges’ comments. Questions about judging go to us, not to the judges.

Scoring is a matter of professional judgement. We will correct arithmetic and administrative errors; we do not re-open a score because you disagree with the judgement behind it.

• Results are published after judging closes. Until then no ranking is visible to anyone outside the organising team — including judges.
• Rankings are drawn up separately for each level and, within it, for each nomination. Each combination awards a 1st, 2nd and 3rd place; works with the same score share the place.
• 1st place: the official physical trophy, a premium personalised digital diploma, and sponsor products depending on the prizes available for the edition.
• 2nd and 3rd place: a premium personalised digital diploma.
• Every other participant receives a standard digital participation diploma. It confirms participation and is not a placing.
• Grand Prix: 1,000 € in cash, to a single participant, for the highest cumulative score across all her judged works in the edition. Any participant with at least one judged work in the current edition who has not been disqualified is eligible. On equal totals it goes to the participant with the highest score on a single work; if still equal, to the one with more 1st places; if still equal, the organiser decides.
• Where a prize is a sum of money, any tax on it is yours.
• A prize is awarded to the participant, personally, and cannot be transferred.

If you think something went wrong, write to us within 14 days of the results being published, saying which entry code and which nomination. We answer within 30 days.

We are responsible for running the competition as described here and for delivering what you paid for. We are not responsible for your equipment, your internet connection, or your model’s availability.

Where we are liable to you, our liability is limited to the amount you paid us for the edition. Nothing here limits liability that cannot be limited by law — including for death, personal injury, or anything caused by our own gross negligence or intent.

How we handle your personal data is set out in our privacy policy. How your photographs may be used — and what needs your separate permission — is in the photo policy. Both form part of these terms.

We may change these terms for future editions. The terms that apply to you are the ones you accepted when you paid; we do not apply new rules retroactively to an order already placed.

These terms are governed by Romanian law. If you are a consumer you keep the protection of the mandatory rules of your own country of residence, and you may bring a claim before the courts there.

Write to us first, at contact@expert-lash.com — we answer within 30 days, and most of it is fixable in an email.

If that does not settle it, you may address the National Authority for Consumer Protection: anpc.ro, Consumer helpline 021 9551, or the county office for our registered address — CJPC Cluj, Str. Navodari nr. 2, Cluj-Napoca 400117, 0264 431367, crpccluj@anpc.ro. You may also use the alternative dispute resolution platform at reclamatiisal.anpc.ro; what that means is explained at anpc.ro/ce-este-sal.